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Trust My Paper is a well-established writing service with a good reputation. We completed a review of the company so that those in need of writing services can determine if it will meet their needs. We have very specific criteria that we use to evaluate all writing services, and Trust My Paper is no exception. All that we have found is summarized below.
Offered Products and Services
Trust My Paper focuses on academic writing products and services at all levels of study. These include essays, papers, reviews and analyses, case studies, lab reports, STEM homework assignments, test-taking, and all major graduate school projects, such as theses and dissertations. Rounding out the offerings are application and scholarship essays, editing and proofreading services, and resume and CV writing.
The website has its offerings divided into clear categories with specific products all listed for customers to select and place in their order forms with all of the specific instructions for completion. Writers are then assigned based upon the topic, the type of writing, and the academic level.
Customer Service and Quality
We always check the quality of customer service ourselves, by contacting the department by the ways listed on the site. In this case, it was via phone, live chat, and email. We used all three to ask specific questions about policies, guarantees, products, and services. Frankly, we were impressed. In all three instances, agents were friendly and helpful and able to answer our questions quickly. Because of the responses, we have concluded that Trust My Paper hires and trains its own customer support staff rather than use an answering service.
In terms of product and service quality, we look at several things:
- Quality of content on the website, along with samples and blog posts
- Testimonials posted on the site
- Customer reviews and comments that we solicit or find on the web
- Communication between customers and their assigned writers
In the case of Trust My Paper, all of these factors were rated highly. Customers state that their products are very well written and that their instructions are followed. They received their products by the required deadlines and were able to communicate with their writers throughout the process. If they had any issues or needed revisions, these were quickly taken care of.
Sample writings on the site also reflected a high level of quality, and the blog has a number of interesting topics and tips.
Prices and Discounts
Trust My Paper prices begin at $12.99/page for high school essays with a 14-day deadline. Prices go up, based upon the type of writing, the academic level of the student, and the deadline urgency. There are separate pricing charts for personal statement essays, resumes, and CVs and for editing/proofreading.
First-time customers receive a 15% discount on their orders. There are also discounts, ranging from 5 – 15%, based upon the number of orders for returning customers. During specific times of the year, according to customer service, there are special sales and discounts.
There are typical free pages – title, bibliography, tables of contents. Beyond that, there are guarantees of confidentiality, secure payments processing, free revisions, and a plagiarism check. As well, the customer service department is open 24/7/365.
Customers can also order additional benefits, such as one-page summaries or annotations.
We are pretty “high” on Trust My Paper. Its business model is solid; it provides comprehensive services; quality products and customer service are exemplary; pricing is well within the average range for the industry; customers are pleased with what they receive. Overall, we are comfortable recommending this writing service to students at all academic levels.